Research partnership PACKAGE
On-Demand UX Research Without the Need for a Full-Time Team
he research you need—when you need it. Get ongoing user insights to guide product decisions without the cost of hiring an in-house researcher.
What It is
User needs are constantly evolving. Without regular research, teams risk falling out of touch with their audience—and their competition. But not every organization has the resources or the need to hire full-time research staff.
Our Research Partnership is designed for teams that need continuous, high-quality user insights without the overhead of building an internal research function. Whether you’re a small team, a fast-moving startup, or a company that only needs periodic research support, we provide expert user research when you need it—without the long-term commitment of a full-time hire.
The Research Partnership is a flexible, ongoing UX research subscription that provides regular access to expert user research. We handle participant recruitment, interviews, usability testing, and analysis—so you can focus on applying insights to your product.
Perfect for teams that:
- Need ongoing user research but lack the resources for a full-time researcher.
- Want to keep up with shifting audience needs and market trends.
- Have research needs that fluctuate throughout the year.
- Need experts guidance on setting up internal research processes and training teams to conduct their own research. rgw3
Why Choose a Research Partnership?
- High-Quality Research Without Hiring Costs: Get expert-level UX research at a fraction of the cost of an in-house team.
- Scalable & Flexible: Research when you need it—without the commitment of full-time staff.
- Data-Driven Decisions, Always: Ensure your product strategy is continuously informed by real user insights.
- Outpace the Competition: Stay ahead of industry changes and shifting customer expectations.
what you get
Here's what's included:
- Ongoing Research Cycles: Monthly or quarterly user interviews, usability testing, surveys, and other research methods.
- Insights Delivery: Reports summarizing findings, trends, and opportunities.
- Strategy & Consulting Support: Expert guidance to help you integrate research findings, make data-driven decisions, and even train internal teams to conduct their own research.
how it works
Here are the steps for the Customer Insights Package:
1
Planning
We align on your product roadmap, research needs and set goals for each cycle.
2
Research Execution
We conduct user interviews, usability tests, or surveys based on your priorities.
3
Insights Delivery
Findings are shared through easy-to-digest reports with actionable recommendations.
4
Strategic Consulting
Use consulting hours for research guidance, internal training, stakeholder presentations, or integrating insights into your product roadmap.
see the impact
Unlocking Employee Needs: How Customer Insights Drive Workplace Innovation
How do you design solutions that truly support your employees? Our Customer Insights Package helped a financial services organization uncover the diverse needs of their 50,000+ employees. Through in-depth research, we identified key job family personas, shaped product strategies, and minimized support issues. See how our research can help you build better employee experiences—and drive business success. [Learn more about this use case]
Understanding employee needs: Four distinct persona segments showcasing the unique challenges, goals, and workflows of different job families—driving informed product decisions.
Our Clients
kudos for our work
Need UX Research Without a Full-Time Hire? Let’s Talk
FAQ
- 1. Who is the Research Partnership designed for? - Teams that need regular user feedback but lack the resources for a full-time researcher.
- - Startups and small businesses that need expert research support without the overhead of an in-house team.
- - Companies with fluctuating research needs, requiring insights only at key moments in their product lifecycle.
- - Teams looking to develop internal research capabilities and train employees to conduct their own research.
- 2. What's the frequency of research? Research cycles can be conducted monthly or quarterly, depending on your needs.
- 3. How many participants are included in each cycle? Each research cycle typically includes 5-8 participants, with flexibility for larger scopes.
- 4. Can this be done virtually? Yes, all interviews and presentations are conducted virtually to ensure flexibility.
- 5. What's included in the consulting hours? Consulting hours can be used for:
- - Stakeholder presentations to ensure research is understood and acted upon.
- - Strategic research guidance on how to apply insights to decision-making.
- - Training internal teams on how to conduct their own user research.
- - Best practices for research planning, recruiting participants, and analysis.
- 6. Can the partnership scale with my team's needs? Absolutely! You can increase research cycles, participant numbers, or add surveys, workshops, or usability testing as needed.